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7/20 Sync Issues

20 Jul

We have isolated the recent “story not found” errors within the last few hours to be result of our out-of-sync database cluster. Most systems are in sync but a few are not. We have deactivated and will rebuild those affected machines.

Please note new submitted stories that result in “story not found” errors are perfectly fine in our system and you do not need to re-upload them. Only the display is currently affected by a few bad servers.

Everything should be back to normal within the next 30 minutes.

 
5 Comments

Posted by on 07/20/2012 in bug

 

5 responses to “7/20 Sync Issues

  1. lord_spyridon

    07/21/2012 at 12:28 am

    Would that solve an issue that I’m having in reading on my mobile? The chapter appears fine on my laptop but shows up as “Chapter not found, if new, check in another 15 minutes” etc etc error message.

    Thanks for the hard work.

     
  2. While

    07/21/2012 at 3:33 am

    I hope this solves the loading timed out issue. I’m tired of having to click away from a perfectly typed chapter and it’s not saved – – granted I do most of my writing from word, but sometimes the documents don’t even get loaded.

     
  3. Alt

    07/21/2012 at 7:58 am

    I havent received any alert emails for any story I’m subscribed to for over a week.

     
    • Alt

      07/21/2012 at 7:59 am

      Never mind. I finally got the notice of the email issue and resumed it having send notices.

       
  4. KingdomOfThomond

    07/21/2012 at 1:35 pm

    I got affected, but the problem for me was solved by re-submitting a chapter. Thanks for sorting the problem out.

     

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