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Services Slowed by Network Attack

06 Apr

Please note our network is currently being targeted with a sizable network attack.

Majority of site features are working as normal but some are operating in degraded mode. We are currently working with our network provider to resolve this external problem.

Problems due to ongoing attack:

  • Email Alert Delivery. We have currently disabled email delivery to prevent any lost mails in transit.
  • Network Logins.
  • Page might be loading slower than normal.

We will update throughout the day as more info comes out.

UPDATED (2:13PM US Pacific Time): Attack has stopped (lasted 1 hour and 5 minutes) and all services have returned to normal. We will not sit quietly on this and will find the source of this attack to prevent future incidents.

 
139 Comments

Posted by on 04/06/2013 in Uncategorized

 

139 responses to “Services Slowed by Network Attack

  1. katherinne

    05/12/2013 at 12:41 pm

    two days ago I receive emails, this problem still remains, is this issue of the page or email? thanks

     
  2. Callisto

    05/12/2013 at 1:01 pm

    I’m not receiving any email alerts since friday

     
  3. Ben

    05/12/2013 at 3:13 pm

    Is anyone havering the same problem with not receiving PM alerts and story alerts because I checked my account and a favourite fanfic of mine was updated and I did not get a email saying so, also was was having a discussion on a co-write with a author and again did not receive a message from him in my email, so is everyone else having this problem?

     
  4. Twisted Puppy

    05/12/2013 at 3:46 pm

    still not recieving email alerts =( just glad that I check the story boards regularly, looking for new fics. hope it’s fixed soon…

     
    • Twisted Puppy

      05/12/2013 at 3:48 pm

      The last email I got was two days ago…

       
  5. FunnyGinger08

    05/12/2013 at 5:45 pm

    Didn’t know where to post this, but I uploaded two chapters, one yesterday and one today, and neither of them sent out an email update. Don’t know if it’s just me or not, but it could be something to look into.

     
  6. Sakura

    05/12/2013 at 10:02 pm

    My email alerts have been down today for no good reason. At least 3 fics and 2 PM should have been sent my way and yet I got nothing, was it shut down again?

     
  7. Twisted Puppy

    05/12/2013 at 11:42 pm

    I saw emails with chapter updates…Hooray!!!

     
  8. viviana

    05/17/2013 at 1:05 am

    I would like to delete my fanfiction.net account. I do not remember the password, I know there is a method to re-enter and asks me to change my password but that is asking for the current password and do not remember what it is. could help me?

    and inadvertently did new accounts in fanfic, and I hate. I want to get mine, or that eliminate all accounts.

     
  9. Wild Horse Fantasy

    05/20/2013 at 8:50 pm

    Reading these comments a good time after they happened, after looking for info on why the editor isn’t saving correctly.
    I’m finding them sadly amusing. Methinks everyone took this very personally. Lately WordPress, Joomla and all sorts of sites are being hit. Including mine, which is just a simple little blog and such with no credit cards or national secrets on it. It’s rather amazing watching how many are bouncing off the security gadgets! It is infuriating though. I have a dark desire to see Darth Vader reach out and do a bit of Force Choking of these hackers! It’s not us, my fellow fan fiction fans. It’s them. They need to get a life.

     
  10. 1cellinthesea

    06/05/2013 at 12:13 am

    Sry, I was wondering if they stole account passwords or any kind of user information…Thx in advance.

     
  11. Mukuro~

    06/05/2013 at 4:02 am

    Um… I cannot open my account even until now. How can I open it…? I have fanfics to updateeee!!

     
  12. sonia

    06/08/2013 at 3:58 pm

    This doesn’t seem to work for me. What to do? Can U help?

     
  13. Lady Diana of the Moon

    06/08/2013 at 6:14 pm

    The website isn’t letting me go to the ‘Manage Stories’ section of my account!
    Every time I try to do so, it either says “408 Error: This request is taking too long to process” or it says “FanFiction Error Type 1: An error has occurred while processing your request.”
    Does anyone know when this will end?

     
  14. Tiertia Kendrick

    06/08/2013 at 6:57 pm

    I Can’t update my stories!!!

     
  15. Marauder's Mirage

    06/08/2013 at 8:22 pm

    I am still not able to posts anything! :(

     
  16. LordRahl80

    06/08/2013 at 10:21 pm

    It’s still really slow for my trying to access my account. I keep getting “Request Timeout”

     
  17. Ez

    06/08/2013 at 11:08 pm

    I can check stories just fine, but profiles won’t load and messages take forever to send. I keep getting a connection time out as well. Slow loads, yo.

     
  18. TigerEyesTitania

    06/08/2013 at 11:53 pm

    Phew! I thought it was just my internet… It so slow now, though…

     
  19. Trainer Sky Blue

    06/09/2013 at 12:23 am

    Someone help, my account won’t load, are they still fixing the site? I’m kinda freaking out…

     
  20. JenniferTheInsect

    06/09/2013 at 12:25 am

    can’t get to my account to read PMs to post updates

     
  21. Pau

    06/09/2013 at 2:28 am

    Hey, I can’t update my story, can someone fix it ??

     
  22. Tc

    06/25/2013 at 6:32 pm

    Hey I’m having a problem where on my tabs (Account, Publish, Private Messaging etc.) Nothing is working! I click any of the options and the page will say loading, but nothing happens!
    When I right click and choose “open link in new window” it’s just the same page. Anyone know why it’s redirecting?

     
  23. Mikonanase

    07/03/2013 at 9:37 pm

    I want to sign up for fanfiction, but it won’t let me. I can read it the fanfics and stuff though.

     
  24. Someone

    07/05/2013 at 10:24 am

    What would happen if a user accidentally deleted his or her account?

     
  25. Guest

    07/05/2013 at 11:08 am

    This stupid blog keeps deleting my posts.

     
  26. Soul-craves-nightfall

    07/13/2013 at 9:16 pm

    Hey I lost my fanfiction password and I tried to have it resend to me but it never did, I tried a few times but it was in vain. Then I tried to login with my figment account and it didn’t let me do that either. Please try to fix the problem and thank you for posting this, it really helps.

     
  27. PnkBluGurl

    07/17/2013 at 9:11 pm

    Can i right

     
  28. Setsuno mami

    07/24/2013 at 5:51 am

    Pls. Fix my account. I can’t log in on my fanfiction account because I use my Facebook to sign in.
    I tried many times but it won’t budge. It always say ‘Unable to Process Authentication
    We could not process your Network Account authentication. Please try again later. Code F2.’
    Pls. Do something. I was crying all night that I can’t acces it

     
  29. B.J. West

    07/25/2013 at 3:26 pm

    Are you sure this is a DoS attack and not just the Jessica Beckwith plagiarism story going viral?

     
  30. Cashonline

    07/26/2013 at 5:42 am

    Here is your chance to earn up to $100 per day in a fully automated system!

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    No Referring is needed to earn!

    Download and install the Thread Manager software on your computer. You will then earn all day long while this software is running. It can run as a background task and only uses 1% of your CPU.

    You will be earning all day long while the Thread Manager software is running.

    Look how easy it is to earn…

    ==> Download and install the thread manager software.
    ==> Install it on your computer. Let it run as often as possible.
    ==> You keep earning every minute as long as the thread manager is running.
    ==> You earn based on the number of threads that you have.
    ==> Threads cost $30 each and are valid for 12 months
    ==> You earn $1 per thread per day.

    The Thread Manager software runs automatically on your computer.
    There is nothing for you to do but watch your earnings.

    Purchase additional threads with your earnings or withdraw.

    You get one free thread to start earning just for joining!

    http://coingeneration.com/auth/new/363470/

     
  31. Setsuno mami

    07/26/2013 at 8:28 am

    When will you be able to fix some problems. Because I really like my account

     
  32. Kimberly

    07/26/2013 at 8:21 pm

    kimee
    i do like how you got it step up now

     
  33. robertwong@hotmail.com

    07/27/2013 at 12:01 pm

    Hi there,

    How do I e-mail the fanfiction.net website with improvements, questions, complaints? There isn’t a “Contact Us” page with an e-mail address. They say follow us on twitter and blog:

    “We are always looking for new ways to improve! If you have a feature request or comment, send us a tweet or email us.” Upper-Right Side Column, doesn’t list an e-mail address.

    Do I have to signup for an account to e-mail website master?

    Question about the new “Filter” system, previously it used to be select character-A and/if needed Character-B to filter. Now there is a new system, I have questions about it

    Thanks,
    Robert

     
  34. chabit

    08/02/2013 at 8:52 pm

    Still not receiving emails.:[
    It’s been a long while…

     
  35. Gwen

    08/17/2013 at 6:55 pm

    My iPad and iPhone apps do not work at all since the last update. Open up and close immediately
    Gwen

     
  36. Peri Vogt aka Alaeryel

    08/23/2013 at 10:16 am

    Ok I have been trying to login in to my account and it keeps telling me I have an error ‘code call2′. My member name is Alaeryel and I can’t get in to do nothing. I thought maybe I had the wrong password so have tried to reset it several times and still it won’t let me. It is hard to mark favorites and follow if not logged in and I don’t know what is happening–can someone please help?

     

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