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Datacenter Move: Day 6

18 Sep

We are tracking an unusual issue of some users not being able to follow/favorite stories. If you are experiencing this issue, please give some info on your experience so we can better track down the source. We have been unable to reproduce the problem and thus we need the extra feedback.

Info Requested:

  1. On which site? fictionpress or fanfiction?
  2. On which page exactly? Exact url preferred.
  3. Does it happen 100% of the time or just some of the time?
  4. What browser and browser version are you using?
 
183 Comments

Posted by on 09/18/2013 in Uncategorized

 

183 responses to “Datacenter Move: Day 6

  1. Linda Hoover (Ca53Buckeye)

    09/19/2013 at 9:00 pm

    1. all stories that I have tried to mark on FFN.
    2. reading all stories with no issue. (over 10 read)
    3. 100% failure rate for the past 3 days.
    4. Firefox 23.0.1

     
  2. aquagirl555

    09/19/2013 at 9:30 pm

    Danae’s suggestion helped me as well. Thnx :)

     
  3. FeMcB

    09/19/2013 at 10:23 pm

    I can read stories with no problem on FFN, but I can not follow any for the last 2 days. This has happened on every story I have tried to follow. I’m using the newest version of firefox.

     
  4. Ariel

    09/20/2013 at 12:06 am

    1. Fanfiction
    2. Every single storie
    3. no improvement and it’s day 3
    4. Safari

     
    • Xing

      09/20/2013 at 2:06 am

      Clear your browser cookies and try again.

       
  5. Amelie

    09/20/2013 at 1:06 am

    1: FF.net
    2: all of them, any of them
    3: 100%
    4: safari, not iOS 5.5.1

    This the message I get when I try:
    We are unable to process your request due to a network error. Please try again later.

     
  6. Dawn

    09/20/2013 at 11:58 am

    ff.net
    every story, all the time
    safari, ios 7
    message received: we are unable to process your request due to a network error. please try again later.

     
  7. YoTuesday

    09/20/2013 at 5:53 pm

    I have tried to favorite three different stories on fanfiction.net; http://www.fanfiction.net/s/9633254/1/Smallville-Unnoticed, http://www.fanfiction.net/s/1551332/1/On-That-Winter-s-Day, and http://www.fanfiction.net/s/8063373/1/Payday. I have tried several times on each and they have all failed. I am using Internet Explorer version 9.0.8112.16506.

    I also noticed that when I left a review on http://www.fanfiction.net/s/8715479/14/Undisclosed-Operations-Ansatsu-Senjutsu-Tokushu-Butai while logged in, my review was atributed to ‘guest’ even though is said it would ‘Post Review as YoTuesday.’ I don’t know if this is the same issue or not, but from my point of view it seemed similar. This is the only review I have posted in the last several days.

     
  8. Tim

    09/20/2013 at 7:23 pm

    ff.net
    Every story I’ve tried
    Google Chrome

    I keep getting the same message: we are unable to process your request due to a network error. please try again later.

     
  9. JOan

    09/20/2013 at 8:17 pm

    I am having a problem on the app on my iphone. It is unable to sync with FFN. I get a reading that says “Unable to download captcha code” and so no stories are updating

     
  10. SydneyWhite9

    09/20/2013 at 9:53 pm

    fanfiction.net
    every story every time
    Version 29.0.1547.76 of Chrome
    “We are unable to process your request due to a network error. Please try again later.”

     
  11. ryan

    09/21/2013 at 7:54 pm

    http://www.fanfiction.net/s/8137134/1/Hermione-Granger-and-the-Prince-of-Serpents

    All the time. Havent tried other stories. Asus transformer browser, 4.1.1

     
    • ryan

      09/21/2013 at 7:58 pm

      After i did a logout of ffn and logged back in, i could follow again. No browser restart between.

       
  12. Xenalia

    09/21/2013 at 11:17 pm

    1. Fanfiction
    2. Every single story
    3. 100%
    4. Safari

     
  13. sybeleb

    09/21/2013 at 11:19 pm

    1. Fanfiction
    2. Every story
    3. 100%
    4 Safari

     
  14. Audrey (オ-ドりー) (@Winterflowr)

    09/22/2013 at 4:28 am

    1)Fanfiction.net
    2)All stories
    3)100% or everytime I try to favorite or follow
    4) Using Google Chrome

    The message that i get is the same as what everyone before me posted

     
  15. jadedkatrina

    09/22/2013 at 11:15 am

    I am having the same issue when I attempt to favorite or anything for any story.
    Fanfiction.net

    http://www.fanfiction.net/s/9672392/5/Into-the-Desolate-Night

    Firefox ver 23.0.1
    message I am receiving:
    We are unable to process your request due to a network error. Please try again later.

    I have cleared my cache and such and still having the problem, this will be day two.

     
  16. jadedkatrina

    09/22/2013 at 11:17 am

    Fanfiction.net

    http://www.fanfiction.net/s/9672392/5/Into-the-Desolate-Night

    Firefox 23.0.1
    Message received:
    We are unable to process you request do to a network error. Please try again later.

    This will be day two of this issue.

     

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