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Datacenter Move: Day 6

18 Sep

We are tracking an unusual issue of some users not being able to follow/favorite stories. If you are experiencing this issue, please give some info on your experience so we can better track down the source. We have been unable to reproduce the problem and thus we need the extra feedback.

Info Requested:

  1. On which site? fictionpress or fanfiction?
  2. On which page exactly? Exact url preferred.
  3. Does it happen 100% of the time or just some of the time?
  4. What browser and browser version are you using?
 
183 Comments

Posted by on 09/18/2013 in Uncategorized

 

183 responses to “Datacenter Move: Day 6

  1. maligurl18

    09/18/2013 at 6:07 pm

    1.fanfiction.net
    2.every story I have tried to follow
    3. 100% of time last 2 days
    4. Internet explorer 10, browser on my android phone

     
  2. Beccamint17

    09/18/2013 at 6:14 pm

    1. Fictionpress
    2. All but example: http://www.fictionpress.com/s/2639880/1/Intrusive-and-Arrogant
    3. 100%
    4. Google Chrome

     
  3. Daniella

    09/18/2013 at 6:27 pm

    Fanfiction.net
    Every page
    Safari on iPad.

    Did not have problem on my Android phone’s web browser. Not sure what they use.

     
  4. Kage Hakari

    09/18/2013 at 6:38 pm

    Fanfiction
    All Stories
    100% of the time
    Google Chrome Version 29.0.1547.66 m

     
  5. massacaregirltash

    09/18/2013 at 6:39 pm

    Fanfiction.net
    all story’s
    every story I try to Favourite/Follow

     
  6. gamergirl19

    09/18/2013 at 6:43 pm

    Fanfiction.net
    any story i try to follow or favorite
    all of the time
    Coolnovo… ummm most recent update i guess.

    it says “We are unable to process your request due to a network error. please try again later”

     
  7. gamergirl17

    09/18/2013 at 6:45 pm

    Fanfiction.net
    Every story i try to follow or favorite
    all of the time
    coolnovo, most recent update

    it keeps telling me: We are unable to process your request due to an network error. Please try again later.

     
  8. nathaniel riley

    09/18/2013 at 6:53 pm

    fanfiction.net
    every story
    google chrome

     
    • nathaniel riley

      09/18/2013 at 6:55 pm

      fixed it working now loged out then back in

       
  9. Amrita

    09/18/2013 at 7:25 pm

    1. Fanfiction.net
    2. Every single page that I click follow/fav
    3. All the time, 100% of the time
    4. Google Chrome

     
  10. Roxanne

    09/18/2013 at 7:45 pm

    Fanfiction.net
    every page
    100%
    Google Chrome

    However the follow/favorite works in Aol 9.7

     
  11. Roxanne

    09/18/2013 at 7:48 pm

    Just did what someone earlier suggested…logged out and logged back in..can now follow stories.

     
  12. aquagirl555

    09/18/2013 at 8:09 pm

    Fanfiction.net
    9/18/2013
    Every time for the past 15 or 16 tries
    Google Chrome on a emachines computer

     
  13. Bagpipes5k2

    09/18/2013 at 8:17 pm

    I can’t remember my old password and need it to change to a new one. PLEASE HELP! I’ve emailed for help twice now and nobody has replied….. Thanks! Bagpipes5k2

     
  14. LadySnow

    09/18/2013 at 8:18 pm

    I’ve suddenly got ads appearing on my mobile when using this site, how can I stop them?

     
    • Ashleigh Harris

      09/19/2013 at 5:36 pm

      I am so glad im not the only one! Thought it was a bew update to the internet app

       
  15. Dan Nagle

    09/18/2013 at 8:20 pm

    1. Fanfiction.net.
    2. fanfiction.net/s/9116350/1/Her-boyfriend-s-secret and fanfiction.net/s/8881969/1/Kim-Possible-Meets-Ranma. I haven’t tried any others.
    3. Every time the last few days.
    4. I use Explorer.

     
  16. Suzanne

    09/18/2013 at 8:36 pm

    1. On which site? fanfiction
    2. Any and all story pages. This is the most recent, however:

    http://www.fanfiction.net/s/8776656/22/Waging-the-War

    3. Has happened every time since the datacenter move began.

    4. Google Chrome–most updated version

     
  17. aspling2000

    09/18/2013 at 8:37 pm

    1. Fanfiction.net
    2. Every page there is a story and I check the Follow/Favorite button and hit OK.
    3. Yes, it happens 100% of the time for every story I am able to read.
    4. Internet Explorer 10/Google Chrome/Safari/ Firefox 24.0

     
  18. Kaiska

    09/18/2013 at 8:47 pm

    1) Fanfiction.net
    2) every page
    3) 100%
    4) safari on iPad

    It’s been like this for the past 3 days or so.

     
  19. Misrana

    09/18/2013 at 8:54 pm

    1. Fanfiction.net
    2. Every story I have tried to follow
    3. 100% of the time for the last two days
    4. Safari on iPad

    I WAS able to follow a story using Safari on iMac this afternoon. Tried closing all apps and turning off and on my iPad… Problem still exists.

     
  20. Shadodncr

    09/18/2013 at 9:02 pm

    Based on what Danae wrote, I logged out and logged back in and now everything is working fine.

     
  21. runawaycherry93

    09/18/2013 at 9:04 pm

    fanfiction
    every story
    every time i try to fav or follow a story
    safari

     
  22. Storm Scripter

    09/18/2013 at 9:14 pm

    On which site? fictionpress or fanfiction? Fanfiction.net
    On which page exactly? Every story, I went through Harry Potter to several crossovers.
    Does it happen 100% of the time or just some of the time? It happened 100% of the time, but then I did as Danea suggested and I’m not having any problems.
    What browser and browser version are you using? Chrome.

     
  23. Aina

    09/18/2013 at 9:18 pm

    1. Fanfiction.net
    2. Every story i try to favourite/follow
    3. happens 100% of the time
    4. Latest version of Google Chrome

     
  24. Avatar conner

    09/18/2013 at 9:21 pm

    I’ve updated my story a few minutes ago and when I didn’t get alert I looked at the chapter itself, when I get one of the chapters it says 11 but in the archive it says 10. Just thought of report this. Sorry for any incvinesnce

    I am on fanfiction

    URL is:

    http://m.fanfiction.net/s/9641037/10/How-to-train-your-avatars

    And I’m on the mobile site

     
  25. Emily

    09/18/2013 at 9:29 pm

    On which site? fanfiction
    On which page exactly? Everything I try.
    Does it happen 100% of the time or just some of the time? 100% of the time
    What browser and browser version are you using? Google Chrome

     
  26. Angie

    09/18/2013 at 9:32 pm

    1. Fanifiction.net
    2. I tried multiple times on this fic- http://www.fanfiction.net/s/9408516/15/Hit-The-Ground-Running
    3. So far, it was always. Even on another story.
    4. Windows Internet Explorer 10

     
  27. Angie

    09/18/2013 at 9:34 pm

    Danae’s suggestion helped me!

     
  28. ashleysueslc

    09/18/2013 at 9:44 pm

    Fanfiction.net. Multiple times on both chapters of this fic: http://www.fanfiction.net/s/9680522/1/Death-Comes-Calling. Using IE 10 on my desktop, and Google Chrome on my tablet.

     
  29. Bridget

    09/18/2013 at 9:47 pm

    1. fanfiction.net
    2. It happens on every story I try to favorite/follow
    3. 100% of the time
    4. Firefox 24.0

     
  30. Nikki

    09/18/2013 at 10:06 pm

    1. Fanfiction.net
    2. Any story I try to follow/favourite, has been occurring for several days.
    3. Happens every time I try to follow/favourite a story through Firefox (23.0.1), However I am able to follow/favourite using my mobile phone using Dolphin (10.0.4)

     
  31. Misrana

    09/18/2013 at 10:24 pm

    After Angie posted, I tried Danae’s suggestion too. It also showed me as logged in, but when I tried to go to my account, I had to enter my password… Now I am able to follow/favorite from my iPad. I guess the bigger problem is that the error message does not say you are not logged in, it says there is a server error and to try again later. Usually, if I am logged out when I try to follow, it prompts me to log in first…

     
  32. Cody Buckley

    09/18/2013 at 10:50 pm

    1. FanFiction.com
    2. http://www.fanfiction.net/s/9621627/1/The-New-Girl-My-Mate
    3. Happens 100% of the time
    4. I attempted on FireFox 24.0 and received the error that it was unable to process my request due to a network error, however, I used IE 9 and was able to favorite/follow the stories.

     
  33. holmes4ever

    09/18/2013 at 10:53 pm

    I’m not having this problem at all.

     
  34. Andrea E. Go (@AEGo94)

    09/18/2013 at 10:59 pm

    1.- Fanfiction
    2.-Doctor Who,Legend of Korra, Legend of Aang
    3.-100%
    4.-Chrome latest version

     
  35. PhoenixstarKina

    09/18/2013 at 11:18 pm

    1. Fanfiction
    2. I’ve tried on multiple fics, most recently this one- http://www.fanfiction.net/s/6154604/55/Basic-Wants
    3. It’s 100% of the time on all the fics I’ve tried it on, it comes up with it being “An Network Error”
    4. I’m using the most up to date Opera Web Browser… 6.1.7 I think? Something like that. I’ve also tried using Safari on the iPod 4Gen, and it says the same thing.

     
  36. AJ Arcamone

    09/18/2013 at 11:27 pm

    1. FanFiction.net
    2. When I try to follow a story.
    3. 100% of the time.
    4. IE 10 and Windows 8

     
  37. shadowcree

    09/18/2013 at 11:28 pm

    Fanfiction.net

    On every page I try but here’s an example

    http://www.fanfiction.net/s/7508571/1/The-Fall-of-the-house-of-Potter

    Google Chrome

     
  38. AJ Arcamone

    09/18/2013 at 11:29 pm

    Danae’s suggestion worked for me.

     
  39. Katherine Sesterhenn

    09/19/2013 at 12:36 am

    I’ve been having this problem on fanfiction.net for the past few days. I am currently using Safari 5.1.9 on a Mac OS X and my iPhone 4S. This has occurred 100% of the time when I try to follow a new author (joyousnerd). I’ve only tried following one new author since this has occurred (as I have had no success), but I imagine it would occur on any webpage, seeing as other users have had problems with multiple pages.

     
  40. Tory Triplett

    09/19/2013 at 1:42 am

    1. Fanfiction
    2. http://www.fanfiction.net/s/6799882/12/The-Darkness-That-Binds-Him is just an example, all of them seem to be doing this for me though :c
    3. Yes, apparently so.
    4. Google Chrome Version 29.0.1547.66

     
  41. MysticalMoonstar

    09/19/2013 at 7:14 am

    1) Fanfiction.net
    2) All pages
    3) 100% of the time
    4) Safari

     
  42. NavnUkjent

    09/19/2013 at 11:04 am

    I have problems with following both stories and authors.
    1) I have experienced this on fanfiction.
    2) Example pages where this problem occurs:

    http://www.fanfiction.net/s/6471121/18/The-Founders-Intervention

    http://www.fanfiction.net/u/2688238/Oxnate [All stories + author]
    3) The problem occurs on every story and author I have tried to follow.
    4) I’m using Firefox 24.0

    I just tested it with Google Crome Version 29.0.1547.66 m, and it worked!

     
  43. Mary Creasey

    09/19/2013 at 11:07 am

    1. Fanfiction.net. 2. EVery story I’ve tried, including http://www.fanfiction.net/s/9631092/12/First-Hope 3. Always. 4. Firefox 23.0.1

     
  44. Mary Creasey

    09/19/2013 at 11:07 am

    BTW my usename is Mary the Filker.

     
  45. Bon

    09/19/2013 at 11:08 am

    we unable to process your request due to an network error. Please try again later.

     
  46. Kacie Moncier

    09/19/2013 at 12:05 pm

    1. It is also happening on Fictionpress.
    2. I have tried on many different pages and multiple times.
    3. Firefox

     
  47. SupDude

    09/19/2013 at 12:37 pm

    1: Fanfiction
    2: http://www.fanfiction.net/s/9698796/1/The-Darkness-Within (and every other story that I’ve tried to follow)
    3: Everywhere 100%
    4: Firefox 23.0.1

     
  48. Ashleigh Harris

    09/19/2013 at 4:09 pm

    On which site? fictionpress or fanfiction?
    – fanfiction

    On which page exactly? Exact url preferred.
    http://m.fanfiction.net/s/4734891/4/

    Does it happen 100% of the time or just some of the time?
    – 100% of the time

    What browser and browser version are you using?
    – samsung galaxy s3 internet

    Itll ask me to log in, and when i do it just takes me back to the page that says i need to log in to subscribe/favourite…

     
  49. Amber

    09/19/2013 at 6:09 pm

    1. Fanfiction
    2. All pages I try to follow
    3. 100% of the time
    4. Latest firefox version

     
  50. Katarzyna (kasikl20)

    09/19/2013 at 6:22 pm

    1. FanFiction.net
    2. Every story I try to follow
    3. Happens every time for the last two or three days
    4. Mozilla Firefox

    It didn’t happen when I tried using Internet Explorer, everything worked just fine, at least for now.

     

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