We have resolved a new issue with Firefox users receiving cryptic errors. We encourage all Firefox users to upgrade to the latest 34.0.5 desktop version.
Author Archives: Xing
We will be performing critical network and system upgrades during a window tomorrow morning between 1AM and 2AM US Pacific Time, Dec 8th. During this scheduled window, there will be service disruption ranging from 30 minutes to 1 hour. We will use this time to improve vital parts of our back-end systems to pave the way for future site upgrades.
For security and anti-spamming reasons, we have disallowed the login and registration of emails containing the +/Plus symbol. If you are a Gmail user affected by this security update, you may contact support via email with subject header “Plus Email Conversion” along with your current registered email and a support staff will help you convert your existing account email to a non-plus version.
We have just resolved the following two issues which affected site users over the past 12 hours:
- New reviews not displaying promptly.
- Alert email taking longer than normal to arrive to inbox.
We have resolved an backend issue with the doc/story submission system. Normally this error is mitigated by our redundant server but as luck would have it both systems went offline due to different errors at around the same time. We will be adding a third backup to prevent this from occurring in the future.
We have re-enabled access for those with extremely old browsers such as those from Nokia e71 cellphones and other mobile devices. Outdated browsers support was phased out in our most recent security upgrade but we have made some changes to extend their compatibility. We highly recommend anyone with a browser or mobile device that is more than 5 years old to install either Opera Mini browser or Chrome browser when applicable.
Our services have been patched to protect from the widely known Heartbleed bug within 24 hours of the publication of the vulnerability. We have further enhanced security with new SSL certificates for all our service and after an extensive security review of our internal network we can assure our users that no account info was at risk before or since the bug outbreak. We do however recommend safety conscious users that want to leave nothing to chance to login and change their passwords.