Merry Christmas and Happy Holidays! We are working furiously to have an amazing month in January, 2015. Stay tuned and stay warm everyone.
Author Archives: Xing
For those with smart/mobile devices, we have added optimization for Chrome browsers which will lower cpu usage and extend battery life. With the latest change, Chrome is now at the top of our recommended browser list.
Note: With our latest update, we have dropped legacy support for Sony PSP (1000/2000/3000) browsers.
We have resolved a new issue with Firefox users receiving cryptic errors. We encourage all Firefox users to upgrade to the latest 34.0.5 desktop version.
We will be performing critical network and system upgrades during a window tomorrow morning between 1AM and 2AM US Pacific Time, Dec 8th. During this scheduled window, there will be service disruption ranging from 30 minutes to 1 hour. We will use this time to improve vital parts of our back-end systems to pave the way for future site upgrades.
For security and anti-spamming reasons, we have disallowed the login and registration of emails containing the +/Plus symbol. If you are a Gmail user affected by this security update, you may contact support via email with subject header “Plus Email Conversion” along with your current registered email and a support staff will help you convert your existing account email to a non-plus version.
We have just resolved the following two issues which affected site users over the past 12 hours:
- New reviews not displaying promptly.
- Alert email taking longer than normal to arrive to inbox.
We have resolved an backend issue with the doc/story submission system. Normally this error is mitigated by our redundant server but as luck would have it both systems went offline due to different errors at around the same time. We will be adding a third backup to prevent this from occurring in the future.