RSS

Category Archives: document manager

Submitting Docs with Images

While doing our regular log sweeps we discovered that some users are using the Document Manager to submit word files with embedded images which can cause the conversion process to fail. Embedding animated GIFs might be spiffy for sharing with friends but our system will not always process them correctly.

So a general rule of thumb is to remove images from your word files before submission and especially if you encounter errors.

Lastly, we have been doing quite a bit of work helping the <0.5% who likes to submit amazingly corrupted Word documents and especially Word 2003 and higher (.docx) files. To help us find the common connection between these users, we would like anyone having problem submitting .docx files to send their original files to our support email with the following info:

  1. Attach the .docx file in question.
  2. What OS are you running? What OS version?
  3. Which Word Processor did you use to create the file? What version of the program? You can find these info by looking for the  “About…” option within the program menus.

With some feedback and luck, we just might be able to help these users out.

 
27 Comments

Posted by on 09/23/2012 in document manager

 

Tags: ,

Doc Manager Bug Fix

This is an early bird edition for an important bug fix.

Fixed

  • Compatibility with some finicky .doc files for the Document Manager uploading/submission process.
 
10 Comments

Posted by on 09/16/2012 in bug, document manager

 

Tags: ,

Doc Manager Engine Updated

We have just completed a software upgrade for the post-processing and conversion engine of the Document Manager. The latest update will result in faster and more accurate processing of Microsoft Word files (.doc, .docx).

Changes

  • Upgraded the file processing engine behind the document manager which handles all your file uploading and conversions.
 
79 Comments

Posted by on 09/11/2012 in document manager

 

Tags:

Spell Checker and Grammar Suggestions

To help procrastinating writers, we are launching a combo spell checker and rudimentary grammar suggestions feature for our online editor. If everything goes well, we will also port the feature to the review box.

Please note that automated tools are not substitutes for proper self proof-reading and editing. These small features we are offering are meant to help writers catch any last gaps and are not meant to be first-line defenses.

Changes

  1. New spell checker for profile, forum, and document manager. Spell checker currently supports 5 languages: English (default), Spanish, German, French, and Portuguese.
  2. New grammar suggestion feature integrated with spell checker. (English only)
 
69 Comments

Posted by on 07/31/2012 in document manager, forum

 

Tags: , , , ,

7/24 #2 Minor Updates

Changes

  • Allow Jailbroken iPad/iPhone/iOS devices to use the regular file-upload method for doc submission if browser supports the feature.

Fixed

  • Some communities were not properly sorted with new sort options.

Notes

  • Paste method for Doc Manager will only preserve bold/italics only if the program you are pasting from support pasting to web browser properties. It might not work with some mobile apps.
 
29 Comments

Posted by on 07/24/2012 in document manager

 

Tags: , , , , ,

7/24 New Document Submission Method: Paste

Apple iOS users can finally submit new docs via our Document Manager with today’s change.

Changes

  • New iPad/iPhone/iPod compatible web paste method for document submission. Since the aforementioned devices do not have a file-upload feature within their mobile Safari browser, we have created a web-based paste-type system to compensate. The new submission method would also be of interest to those that prefer copying-n-pasting from their favorite word program.
 
34 Comments

Posted by on 07/24/2012 in document manager

 

Tags: , , , ,

 
Follow

Get every new post delivered to your Inbox.

Join 40,064 other followers