69 responses to “7/18 #2 Login Fix

  1. While

    07/18/2012 at 6:17 am

    I keep getting that stupid page has been reset while I try editing my documents. I’m really getting tired of it because it happens within two seconds of loading time. Is there an issue happening with the stupid site I should know about?!

    • Lisa

      07/18/2012 at 6:47 am

      Just wait a bit. If there’s something wrong, they’ll fix it. No need to insult FanFiction over that.

      • Bambi

        07/19/2012 at 3:17 pm

        hi Lisa I can’t Log In to Fiction Press please help me please

    • Jesterman

      08/20/2012 at 9:12 pm

      I keep having to be forced to log in at random times all under 40 minutes just to post a reply and then it deletes everything I was going to post.

      I run a couple of forums and it has drove away a few of the players and even effects a few people posting stories from what I hear.

      Somebody REALLY needs to fix this!

  2. Anonymous

    07/18/2012 at 6:46 am

    You guys are a bunch of immature jerks. All I did was ask one simple question and you either ignored me or deleted my comments. No wonder people are leaving FanFiction.Net. You don’t care about us; all you care about is yourselves.

    • Lisa

      07/18/2012 at 6:53 am

      None of my comments have been deleted. None of the other complaints and questions have been deleted so far — although if the question was as maturely asked as your “you’re a bunch of immature jerks”, that might just be the reason.

      Considering that they’ve added features and changes after they’ve got questions about them, I daresay that they do care about the ones visiting their site. Otherwise they wouldn’t have made this blog, and honestly, they wouldn’t have made the sites to begin with. Check out previous posts and their comments; a lot of people complained about the checked boxes, a bit later they were left unchecked. So yes, they do listen to us.

      Also, they can’t answer everything. I don’t think that FFn and FP are their lives, and I think they’re already doing a lot by adding all these features and changes. Think about all the reports and questions they must also get through mail; do you expect them to answer every single inquiry?

      Don’t whine because they can’t answer everything.

      • Anonymous

        07/18/2012 at 7:55 am

        I did ask maturely. All I asked was if they were planning on giving authors the option to remove or hide signed reviews. If so, that’s great. If not, that’s okay too. All I did was ask a simple question.

    • favonilla

      07/18/2012 at 1:52 pm

      Anonymous, your question is still clearly visible in the thread attached to the update before this one, along with several responses.

      Perhaps you should read a bit more carefully in future, instead of jumping the gun with an unjustified complaint.

    • yemi hikari

      07/20/2012 at 8:02 pm

      Not to offend here, but I’ve noticed that you’ve been asking this question every single post. A lot of people have told you they don’t want this option because they know most of the people who want this option want it because they don’t want any negative reviews and most people would abuse it.

      This isn’t going to happen because one of the rules for the site is respecting those who take the time to help you. If the review is a flame just report it to the site admins. If it is not re-portable then it is not a flame and there is no logical reason to be hiding said review let alone deleting it.

  3. Dan Trigona

    07/18/2012 at 11:28 am

    Well, one thing in this area I’ve noticed is that when you login via FB, it only sticks for a day to three days max before having to re-login. I’d like to see that changed to something longer or indefinite for those who don’t use a shared (IE: Library) computer.

  4. Be Rose

    07/18/2012 at 11:50 am

    Thank you for this update. I can finally log in to fanfiction on my new computer.

  5. Rediclufied

    07/18/2012 at 12:38 pm

    It could only be me but Since they unchecked the Box, When i add Stories to Alert. It doesn’t work but when i add the aurthors to Alert it does… And not the one where you review… the one below that? Is it just me? ._. if so how do i fix that because i cant get it to work. The Author one works just not the Story.

    • jadedphoenixburning

      07/20/2012 at 6:15 am

      I’ve had no issue like this with the new feature. I use Google Chrome, FireFox, as well as IE8. I’ve been able to use the feature fine with each browser on different computers. Have you checked to make sure that your Story alert feature is turned on in your settings section? Not just your Story alert turned on?

  6. Lia Croft

    07/18/2012 at 12:43 pm

    I dont have a really good internet conection. Since ffn changed the login demain, i can’t login in my account. Everytime I try, the page don’t download and this appears: (net::ERR_CONNECTION_TIMED_OUT). It’s really frustating… always have been hard for me to login, but usually, i could do it after some tries. Now, is getting simply impossible. What can I do?

    • Xing

      07/18/2012 at 6:52 pm

      Are you using a bookmark? Make sure you are using links from our pages and not via a bookmark.

      • The-Darkness-Befalls

        07/19/2012 at 7:36 am

        A number of pages on FFN (and on FP) are incredibly slow to load and often time-out since these last few updates–especially the login, account, and statistics pages. I’ve tried on several browsers and computers with wired and wireless internet, and I navigate through the site and not bookmarks.

    • Izraill

      07/18/2012 at 8:56 pm

      That happens on several sites if your connection is slow, getting a faster connection is the only solution.

  7. Kim

    07/18/2012 at 1:45 pm

    Anyone know hot I can get a responce from FanFic on why my email address keeps getting disabled. I have it save as a contact nothing has ever showed in my spam folder I even created a gmail acct just for FF and still can’t get updates on stories I follow. I’d greatly appericate anyones help.

    • Xing

      07/18/2012 at 6:57 pm

      We have no records of disabling your alerts.

    • JadedPhoenix

      07/19/2012 at 3:16 am

      Try checking your settings. If you have your settings disabled it won’t matter if you click in at the story. You have to have your settings set up to accept alerts.

  8. N

    07/18/2012 at 3:08 pm

    I still get the 404 error message whenever I try to log in. I don’t think you guys have done a good job on this issue…

    • Xing

      07/18/2012 at 6:53 pm

      Make sure you update your bookmarks. You should not get a 404 when visiting links via our websites.

  9. Jade

    07/18/2012 at 3:16 pm

    Could you possibly make an option to sort beta readers by ‘recently active’ or something like that?

  10. Magnusrae

    07/18/2012 at 4:40 pm

    I have a request. Since I use a public computer to log on, could you change it so ‘remember me’ isn’t the default setting? I’m worried that I’ll forget to uncheck it sometime…

    • Ki-nee-chan

      07/18/2012 at 7:11 pm

      I personally like it as an auto setting because I use three (mostly) private computers to log in (one is my cell phone though) maybe move the option into a users settings area? something like “Would you like to be remembered?” and it would remember you for each of the places you log on for the 14 day period or something?

      pressing “Log off” is another good way to deal with this at the user level if you’re unsure if you checked it or not.

    • Izraill

      07/18/2012 at 8:57 pm

      That’s why there’s something in the corner that says ‘logout’ clicking on it helps.

  11. alixe75

    07/19/2012 at 2:33 am

    Xing : thank you very much for the PM link.

  12. konarciq

    07/19/2012 at 2:49 am

    Just an idea: could there perhaps be a sorting option *at random*? Especially in the larger fandoms, that would get up different stories on the first pages every time!

  13. JadedPhoenix

    07/19/2012 at 3:22 am

    The mods are doing great by trying to include things to make the sites more enjoyable and I appreciate that immensely. That being said, I only have one suggestion (to be put on the back burner until other more pressing issues are addressed for sure). I would love to be able to pull up the forums by most recently active. That way new but active forums can be bumped to the top of the list after a post has been posted. Otherwise it is very hard for a forum to gain a following. The large forums that have been around for years only get bigger while the small ones get choked out. Plus this would push the dead forums to the back of the list. Just my personal request.

  14. reynard

    07/19/2012 at 7:00 am

    Thank you for another fix. But I’m a bit confused. It is just me or lately FFn had several connection errors? My internet connection is perfectly fine, but I have to try to login at least two times. When I try to review, the blank say that there’s an error. When I want to post at forums, it is almost the same as login. I hope FFn will put better service next time. God bless you all, good luck with your job.

    • Izraill

      07/19/2012 at 9:07 am

      Try using a different browser or OS, I have no problems with the site, and my connection is really slow.

      • Yvonne Tseu

        02/12/2013 at 4:02 am

        You can just be patient.

  15. Anna L.

    07/19/2012 at 10:33 am

    I’m not sure if this is unrelated or not, but I’m not sure where to pose this question, so here goes: there seems to be a problem with the Twitter login. A few days ago, I tried to login with my Twitter account and insead of redirecting me to my existing account, the site created a new one. I’m using the same e-mail for my account in FF and Twitter, can you help me out with this?

    • Xing

      07/19/2012 at 5:48 pm

      Twitter does not expose your email address so we cannot “match” your Twitter account to your old account as we can with Gmail or Facebook login.

  16. Marjorie/Margie Clark

    07/21/2012 at 7:34 pm

    I cannot log in due to the fact I can’t remember my password.I sent a message and got a reply telling me to use the temporary password to reset the password The temporary password didn’t work.. I had to create a new account, but I still want access to my old account.

    I wasn’t sure where to address this problem. I would like a “real” person to reply.
    Thank you.

    PS: When the information below asked for the website, I put Not sure what you wanted.

    • Xing

      07/22/2012 at 2:30 am

      Use the password reset feature on the login screen.

      • Marjorie/Margie Clark

        07/22/2012 at 9:14 am

        As I mentioned above,I have attempted to use this feature many times. I am sent, through my email, a temporary password. When I attempt to use it, it doesn’t work. I can’t get in the site to reset the password. Here’s the latest remarks:

        Your FanFiction.Net account’s password has been reset to: “498fa30a0d”

        For security reasons, please login with the new temporary password and
        immediately change your password.


        Check correspondence from my email and you’ll see that I have had trouble with this for awhile. Also, I would not use O (the letter) and 0 the nuimber in the code. It’s confusing as to which one you mean.

      • Marjorie/Margie Clark

        09/03/2012 at 2:42 pm

        I STILL am waiting for a reply. ,I have attempted to use this feature many times. I am sent, through my email, a temporary password. When I attempt to use it, it doesn’t work. I can’t get in the site to reset the password. Here’s the latest remarks:

        Your FanFiction.Net account’s password has been reset to: “498fa30a0d”

        For security reasons, please login with the new temporary password and
        immediately change your password.

        As I have also mentioned, I can’t login so I can’t change my password.
        Is there a human in this organization that can help me?

        Check correspondence from my email and you’ll see that I have had trouble with this for awhile.

  17. Wyl

    07/24/2012 at 3:25 pm

    Any chance we can get the password timeout increased from 14 days to 30, 90, or forever? Quite honestly the frequent expiration of my login cookie encourages me to use a simple/non-complex password that’s easier to type on my Blackberry and iPad and less of a hassle to retype when I almost invariably get the captcha wrong the first time (though the legibility of the latter has improved at least with one of the more recent updates). I have a feeling there are quite a few people who have the same issue of the password expiration frequency resulting in less security than more.

    • Xing

      07/24/2012 at 5:48 pm

      Any longer is a security risk.

      • Dan Trigona

        09/03/2012 at 2:21 pm

        Security risk for who? The site or the end user who tires of having to input their codes. Many folks have tired of having to login frequently. I’m one of them…and I use FB to login cause I hate having to prove I bleed otherwise. The FB logins do not stick past a week, though. Please, give us the option. If we have to prove we bleed to have longer times.

        I can understand why this could be a risk, but, let us assume that risk. Smart people will remember that if they login from a public system to logout or simply turn off “Remember me” option. Once the browser is closed, the cookie is deleted, correct?

        (Side note: Can we please have the and ()enabled in stories/story description??)

  18. Brenny

    08/18/2012 at 10:14 am

    Hey there,
    I have a problem with the login via IE(9).
    Here’s the thing, everytime I read a story and want to follow or favorite the story using the check boxes at the end of the story page, I’m asked to login or signup to access this feature but when I click login with my account I get the following error message:

    Unable to Process Authentication
    We could not process your authentication. Please try again later. Code Call2.

    Any ideas?

    • Marjorie/Margie Clark

      08/18/2012 at 12:30 pm

      I am having the same problem, but when I address this issue, all I get back is an automated response to something else.
      I wish a human was managing this site.

      • Brenny

        08/18/2012 at 3:10 pm

        uh that doesn’t sound very promising…

      • Dan Trigona

        09/03/2012 at 2:22 pm

        Xing’s a robot?? Sorry to disappoint, but, I used to talk to the guy via AIM. Far as I’m concerned, he bleeds like the rest of us humanoids.

    • psykogleek

      10/13/2012 at 4:42 pm

      the same thing happen to me. do they give you an answer ?


      07/26/2013 at 12:08 am

      i can’t log in with facebook on my old account (the first name listed there) so i had to make a new one (second name listed here)

  19. Marjorie/Margie Clark

    08/18/2012 at 12:34 pm

    As I mentioned above,I have attempted to use this feature many times. I am sent, through my email, a temporary password. When I attempt to use it, it doesn’t work. I can’t get in the site to reset the password. Here’s the latest remarks:

    “Your FanFiction.Net account’s password has been reset to: “498fa30a0d”

    For security reasons, please login with the new temporary password and
    immediately change your password.


    It doesn’t work. It hasnt’ worked. Can a “real person<" please email with a correct solution to this problem?

    Check correspondence from my email and you’ll see that I have had trouble with this for awhile. All I'm asking for is the ability to use my old account.

  20. holly

    08/20/2012 at 7:41 am

    hey i cant login 2 my profile on fanfiction via my phone since the update. if sumone knws how, please tell me! 🙂

  21. Maya

    09/27/2012 at 8:29 am

    hello, please help me i have been trying to access my account for over 6 months! i have forgotten my password and when i ask for an email to reset it it says that the email has been sent but i was never sent, i tried billion of times and i sent an email to support but did not receive any reply
    will you please help me, maybe an admin can change the password from within or something.
    thank you anyway

  22. NightShade3109

    10/11/2012 at 7:14 pm

    i still cant log onto my fanfiction account, please someone help me!! 😦

  23. Calvin

    10/21/2012 at 8:49 pm

    Okay so on FanFiction (mobile – I don’t know if it happens on the normal one yet), I will login and as I’m searching; trying to fav (or follow) someone or the story; checking my PM; commenting on a story, it’ll just log me out. Or tell me I need to login if I want to post as myself… It’s crazy and it gets annoying.

  24. xaveour

    11/25/2012 at 8:17 am

    Reblogged this on ojasvisharma25.

  25. eddie07

    01/13/2013 at 10:49 am

    i don’t know how to make a book/story can someone help me???

    • Yvonne Tseu

      02/12/2013 at 4:16 am

      Well…you can just write.To find more information,you can search in google.

  26. eddie07

    01/13/2013 at 10:54 am

    i love fanfiction because you can make books/storys

  27. Chella8181

    01/24/2013 at 8:52 pm

    Fanfiction won’t let me log into my account after i restarted my computer. It was working just fine before that. It says “Unable to Process Authentication
    We could not process your authentication. Please try again later. Code Call2.”


  28. Yvonne Tseu

    02/12/2013 at 3:54 am

    I have signed up in but I still don’t get to write stories.I tried signing up again but you know,I tried to use the account they gave me as an email but nothing seemed to be appearing!

  29. Yvonne Tseu

    02/12/2013 at 4:33 am

    Please help!I need a title to my story of Powerpuff Girls Z!Its about the ppgz met the rrbz in school and then they are fighting!

  30. selena

    03/29/2013 at 9:40 pm

    On I am unable to login. Isn’t there a way to reset my password?? I was hoping to update my work. Its been a while but im pretty sure my password is right. Please help me! I don’t want to lose my works and reviews.

  31. viviana

    05/17/2013 at 1:03 am

    I would like to delete my account. I do not remember the password, I know there is a method to re-enter and asks me to change my password but that is asking for the current password and do not remember what it is. could help me?

    and inadvertently did new accounts in fanfic, and I hate. I want to get mine, or that eliminate all accounts.

  32. Mia

    07/09/2013 at 9:38 pm

    i forgot my password for fictionpress im not sure how to retrieve it because there no button that says retrieve password help

  33. Mia

    07/09/2013 at 9:42 pm

    does anyone know how to retrieve a password

  34. SunshineGal16

    07/16/2013 at 8:04 am

    I’ve been trying to log in to FanFiction.Net for a few days now and every time, it says that the webpage is not available. This message pops up:

    The webpage at might be temporarily down or it may have moved permanently to a new web address.

    A lot of people here have complained that they aren’t able to make use of the FFN features or that their password keeps getting rejected and stuff, but in my case, I’m not even able to access the log-in page.

    PLEASE do something about this. I have a new story I’ve just finished writing and I’ve been looking forward to putting it up.

    My username on the site is: SunshineGal16


  35. Nobody14

    08/03/2013 at 2:21 am

    can anyone tell me why i can’t log in my account with my phone? please help??

  36. kayla

    08/06/2013 at 2:26 pm

    i have tried to make like three profiles cause everytime i try to login it says my password is wrong and I know that my password is right someone help me please!!!

  37. RenCy*-*

    08/24/2013 at 9:13 am


  38. SherbetLemon

    09/05/2013 at 6:20 pm

    Hello, I’m trying to log into FF on my Iphone but I can;t because it doesn’t show the captcha code, therefore I can’t sign in. Any advice please?.

  39. Miyako

    10/13/2013 at 2:46 am

    Ohhh.. Why this? I can”t Login.. Please.. I not understand.. Sorry, my English is bad! 😀


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