Email Alerts Triage

25 Mar

We are currently diagnosing a strange email alert issue that is affecting a sub-set of our members which started earlier today.

If you are missing significant amount of email alerts in the past few hours, please leave a blog comment with the name of your email provider. For example, if your email is, just leave a comment with Do not leave your full email address for privacy reasons.

With your help, we can better hunt down the underlying cause.


Posted by on 03/25/2013 in Uncategorized


358 responses to “Email Alerts Triage

  1. Bamacrush

    03/26/2013 at 7:53 am

    Same issues as above, (yahoo)

  2. Tracy Carey

    03/26/2013 at 8:09 am; Normally I only get half of the alerts while the other half end up in my quarantine folder that delivers blocked emails at 11:00am daily.

  3. Keren Olivero

    03/26/2013 at 8:27 am

    Missing a review alert email.

  4. Tiffboskie01

    03/26/2013 at 8:52 am

  5. Sofi

    03/26/2013 at 9:23 am

    Yeah, I’ve also been missing emails. 😦 @outlook

  6. MagicMusic7

    03/26/2013 at 10:13 am through Microsoft Outlook

  7. Hayley

    03/26/2013 at 10:43 am

  8. Shirayuki

    03/26/2013 at 10:54 am

    Missing alerts from followed stories and authors.

  9. lala122

    03/26/2013 at 11:09 am

  10. princessbinas

    03/26/2013 at 11:35 am

    I get some but some are missing and some are several hours/minutes late. Some never arrive.

  11. XsdfX

    03/26/2013 at 12:29 pm

    Like the above person I use (Outlook) too, and I’ve been having this issue. 🙂
    Thanks for planning to sort it. 🙂

  12. hunnyfresh

    03/26/2013 at 12:52 pm, I’m getting review, alerts, and favourite emails, but no story updates

  13. Splendeur

    03/26/2013 at 12:59 pm


  14. Haribo2012

    03/26/2013 at 1:11 pm

    same here

  15. Haribo2012

    03/26/2013 at 1:14 pm

    also never get pms alerts and reviews @

  16. ashleydejesus

    03/26/2013 at 3:52 pm


  17. Garnetto

    03/26/2013 at 3:59 pm
    Most forum posts have not come through.

  18. Sally

    03/26/2013 at 4:44 pm

  19. Nerwen Aldarion

    03/26/2013 at 4:47 pm

    I dont get PMs or Review Alert, even some Story alerts are messing up

  20. Stephanie

    03/26/2013 at 5:15 pm

  21. kittyb78

    03/26/2013 at 5:15 pm

    My Yahoo emial isn’t getting the alerts. Been wonky since yesterday.

  22. XsdfX

    03/26/2013 at 5:22 pm

    Yeah, I’m having a few problems with this too. My email provider is Outlook.
    Thanks for trying to tackle the problem. 🙂

    • XsdfX

      03/26/2013 at 5:22 pm

      Oh, I didn’t realise my other post already posted. My apologies. 🙂

  23. Olivia

    03/26/2013 at 5:30 pm

    Getting no email updates…

  24. mal

    03/26/2013 at 6:19 pm

    Just got a review without an alert: Thanks

  25. Lindsay

    03/26/2013 at 7:04 pm

    getting no email updates

  26. Abagail

    03/26/2013 at 7:27 pm

    Getting no email alerts…

  27. Amutha

    03/27/2013 at 2:41 am

    not getting email alerts …

  28. Xander Charles

    03/27/2013 at 1:02 pm

  29. argentfamily

    03/29/2013 at 7:04 pm

    Still not getting any

  30. argentfamily

    03/29/2013 at 7:05 pm

    No emails here


  31. Nicholas Lanier

    03/31/2013 at 5:35 pm

    Hey! I love to read stores on this website but I never posted a coment on the blog.

  32. Nicholas Lanier

    03/31/2013 at 6:26 pm

    I am about to eat supper so I won`t be posting any thing right now, but I will still post one after I eat.

  33. Nicholas Lanier

    03/31/2013 at 6:48 pm

    Sorry, but I have nothing to say, but I think of something by tomarow.

  34. Nicholas Lanier

    04/01/2013 at 9:13 am

    I still have nothing to say.

  35. Paul Wiltshire

    04/03/2013 at 7:30 pm

    Still not getting alerts on address.

  36. kanna

    05/02/2013 at 11:44 am

    I’ve been waiting for a REALLY long time, and I’m still not getting alerts on address. I’ve already posted.

  37. kr

    05/07/2013 at 10:56 pm

    I’m not getting all of my emails

  38. Dah

    05/12/2013 at 1:04 pm

  39. Kirk Judson Williams

    05/12/2013 at 2:00 pm

    Not getting alerts


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