For Gmail, Yahoo, Hotmail, and other online email provider users experiencing email alert delivery issues, please check the following:
- Check the spam/junk folder. If you see our email as listed as spam by mistake, click “Not Spam” for those emails.
- Add our email address to your contact list, white-list, or green-list so they will not be mistaken for spam in the future. Our from email address is “email@example.com” for FanFiction and “firstname.lastname@example.org” for FictionPress.
- Login to your account and make sure all alerts are enabled and there is no message from the site regarding delivery problems for your account. If we are unable to delivery email messages to your inbox due to over-quota and other email account related issues, we will disable your alerts.
We have resolved an issue where new image covers were not showing up in a timely fashion.